You can start a business with a limited budget and a very short
turnaround time. In fact, you can start a business between the time you
wake up in the morning and the time you go to sleep that night. You just
need a list of resources and tools, and a lot of focus.
There are a few things that will make it easier to start a business
and scale it quickly. First, it will help if you already know the type
of business you want to build and have a basic understanding of the
target market you’re seeking. It can also help if you choose a
service-based business, such as a marketing firm or consultancy, rather
than one that specializes in products. Product-based businesses require
prototypes and plans for manufacturing and distribution, which can take
time to set up. However, if you already know the types of products you
want to sell, or if you want to open a retail shop or an e-commerce
site, it can be done as long as you know where to find the products you
plan to sell.
So, are you ready to start a business? This handy list can help. From
start to finish, you’ll see the steps you need to come up with an idea
and bring it to fruition, giving you the foundation you need to grow a
thriving business in the days that follow.
1. Come up with an idea.
To come up with a business idea, and because you’ll be putting a
great deal of time and energy into your new business, it can help if
it’s in a subject matter area that fits your unique interests. Chances
are, you already have a general idea in mind, but if you’ve never
thought about what type of business you might start, take a few minutes
to think about the best type of company to open for you. Imagine a
potential investor or client reviewing your background to determine if
you have the skills necessary to offer your particular services. Then
try to make a match.
In addition to your background, you should also ensure your business
will serve a specific need. What problem are you going to solve? If you
plan to start a bookkeeping business, for instance, you may see a demand
for the type of services you offer among small businesses like yours.
The problem those businesses face is finding someone to handle their
bookkeeping at an affordable rate, rather than having to pay a salary to
a full-time employee for accounting services. Once you’ve identified
the problem, you can start to tailor a solution and design your
business.
Market research is a key part of launching a new business, but you
don’t have to pour weeks of research into your idea. Instead, you can
use the many tools available to learn more about the market for the
business you’re starting. For the first day, just take a little time to
determine how many businesses like yours are out there and what services
they offer. How can you differentiate yourself from them? You should
also pay close attention to their customer base since they’re likely
representative of your own target demographic.
In addition to existing businesses, you should also spend time
searching for information that will reveal the demand for your products
or services. If you’re local, search social media community pages. If
you’re thinking about starting a mobile grooming business, for instance,
search to see if anyone has asked about that kind of service in your
area. Extend beyond that to see how often local residents ask for
groomer recommendations. If you can’t find helpful posts, create your
own and simply ask if anyone would be interested in the services you’re
planning to offer.
It can be easy to spend months trying to think of the perfect
business name, but while it’s important to choose something catchy, it’s
even more important to make sure it’s unique. The first step is easy:
Look online to see if any businesses operate under your name. If you
plan only to sell locally, having the same name as a business on the
other side of the country might not seem like a problem; however, you
may have difficulty getting the website name you want, and customers
might not be able to find you in search results. So it’s best to choose a
name nobody else is using.
Even if a quick web search shows no use, you’ll still need to make
sure the name isn’t trademarked. The same goes for any products or
specialized services you come up with—always check to make sure the
names aren’t protected. You’ll also need to check with your state
department of revenue to make sure your business name isn’t already
taken, because you won’t be able to register with the state if someone
else is operating under the same name.
3. Identify your target audience.
Defining your target market is an important part of starting a new
business. There are several demographic maps you can use to identify
your key audience, whether you plan to market locally or in a wider
geographic range. The Census Bureau has its own apps to help, as do
sites like American FactFinder. This information is especially useful if
you’re planning on marketing locally, since it will tell you the areas
of town where your ideal age group likely is. Say you’re interested in
opening a business that will primarily cater to retirees, you will want
to focus on the part of town most likely to attract that population.
You can also study the keywords and ads used by specific businesses
in your field using tools like SERanking’s Competitor SEO/PPC research
tool. If you have time to create a quick survey and post it on your own
social media accounts, a tool like SurveyMonkey can help you not only
create the polls you need, but easily study the data they provide. These
tools are ideal for getting instant information in time to take action
on it.
4. Decide on a location.
If you’re starting a business today, you’re probably working from
your home office or maybe even your kitchen table. But you don’t have to
stay there. Research local workspace options and line up the contact
information you’ll need to make a decision. A coworking space can be a
great choice for a new, growing business. Coworker.com can help you find
a space in the size you need with your preferred amenities. Although,
don’t feel pressured to permanently leave your home. You can still work
out of your house and just occasionally use a coworking space for a
change of scenery or meeting with clients.
Some businesses require a dedicated office space, though. A tax
preparer or attorney, for example, might need an easy-to-access office
with professional signage to attract clients. If that is your goal,
track down a real estate agent that can match you with an available,
affordable commercial space for lease that fits your needs. Don’t worry,
you can still work on getting other aspects of your business set up
since it will likely be at least a couple of weeks before you start
meeting with clients. You have plenty of other things to get squared
away first.
Your domain name is an important decision, so take some time to think
it through. Experts say the value is in the .com, so if you’re married
to the business name you’ve chosen, you could run into problems. Use a
tool like GoDaddy’s domain name search to check names related to the one
you want. If yours is taken, GoDaddy offers available variations.
Once you’ve found your domain of choice, lock it in by buying it.
You’re only committing to the cost of the domain name, which is marginal
and will expire within a year or two depending on the payment option
you choose. You’ll want to make sure you renew the name before it
expires to avoid losing it to someone else, especially once your
business is established. Also, try to make your business name as
evergreen as possible, avoiding tying it down to a specific location or
product. This will allow you to evolve over time.
6. Get web hosting.
Having a domain name is only part of the process. You’ll also need a
service to host your website, which you’ll design in the next step.
GoDaddy and other domain providers offer web hosting, but their fees
aren’t necessarily the cheapest. Shop around for the top web hosting
providers and pay attention to the various fees advertised. You’ll pay a
monthly fee, which you can sometimes take care of in one lump sum, and
for that, you’ll probably also get an email address for your new
business. This will match the domain name you chose, but you can direct
it to an email address you already use if, say, you prefer to stick with
your favorite Gmail account.
Cost is only a small piece of the puzzle, however. You should also
pay attention to the customer service your web host provides. Do they
promise 24/7 uptime, or something close to it? The last thing you need
is for your website to go down at 7 p.m. on a Friday night, only to find
you can’t get anyone to do anything about it until Monday at 8 a.m.
when the host’s offices open again. You should also look for web hosting
providers that promise top security to ensure your website won’t fall
victim to a costly security breach.
7. Build a website.
Every business needs a website. It’s the first place customers will
go to learn more about what you’re offering. Fortunately, you can build a
website quickly thanks to the many do-it-yourself tools where you
simply choose a template and upload basic information, like how to
contact you and what your business hours are. You can refine the rest
later, especially once you have a logo and more details to share. Try to
make it easy for customers to contact you to schedule an appointment or
ask questions.
There are numerous DIY website builders to consider. WordPress is
free and popular, but it lacks the drag-and-drop functionality you’ll
see with sites like Wix and Squarespace. These sites make it easy to
build a professional website without the help of a graphic designer, but
you’ll pay for it. If you want to remove the branding that comes with
such sites, you’ll be asked to pay a monthly fee. Wix, for instance,
charges $14 a month and up for business sites, while Squarespace charges
$18. You may want to opt for the slightly higher-priced monthly plan
for each of these, though, rather than committing to a full year, to
give yourself a chance to try it out.
8. Set up phone service.
Before you can win your first client, you’ll need phone service. You
likely already have a cell phone, but you’ll need a more professional
interface to run your business. Nextiva’s phone service helps you move
seamlessly between a desk phone and your cell phone, with a mobile app
to manage it all. If you’re on the road for the day, you can switch all
your calls to your cell phone. Perhaps best of all, if you make outgoing
calls from your personal phone, it will show up to the person at the
other end of the line as your office number.
If you’re starting a new business, your needs go well beyond basic
phone service. Nextiva’s bundles combine phone service with chat,
surveys, customer service CRM and more. You’ll even have analytics to
offer insight into how you’re doing as you work hard to grow your
business. Best of all, since these phone services are cloud-based, your
solution will grow as you do, which means you won’t have to waste time
shopping around once you’ve added a few employees to your team. You’ll
also pay a low monthly fee, so there will be no expensive setup fees to
kick things off.
9. Set up a customer database.
At one time, professionals kept all of their contact information in
address books and on Rolodex cards. Today’s successful businesses
maintain a comprehensive database, collecting information on prospects
and customers and using that information to close deals. If you learn
offhandedly that a potential client enjoys football, for instance, the
right database will allow you to log that detail so that you can refer
to it later. Maybe you can purchase tickets as a gift or simply mention
to last night’s game in conversation.
Not every business needs such a database. First, it’s important to
determine if you’ll be regularly interacting with your customers and, if
so, whether you’ll need to track them on an ongoing basis. In most
cases, you will, and the best type of database to set up will be a
customer relationship management (CRM) solution. There is a wide range
of software options, including the ever-popular Salesforce, Infusionsoft
and HubSpot CRM. Make sure you choose a tool with plenty of modules and
integrations so that you can add on to it as your business needs
evolve. If it ties into your email and phone applications, you’ll reduce
duplicate work.
10. Generate leads.
As a new business, you need good leads to win customers. No matter
what type of business you run, getting those names will present a big
challenge at the outset. Lead generation software can help by
automatically identifying people who might be interested in what you’re
selling. Whether you’re calling potential clients on your own or
planning to deploy a mass email campaign, this type of tool can help you
narrow down those who are most likely to say “yes,” avoiding the time
you might waste contacting those who would never be interested.
Your options vary from solutions that automatically pull leads and
use them to populate your database, such as LeadGenius, to those that
interact with the solutions that you already use. Marketo gathers
information on the people who visit your website each day and helps you
deliver personalized messages to them. If you use Salesforce as your
CRM, you can use Pardot to make sure your pipeline is always filled with
ready-to-convert leads. The software even interacts with your social
media platforms to ensure that you’re fully informed about the potential
customers interacting with your brand online.
In addition to a website, you’ll also need a social media presence.
You may have personal profiles on sites like Facebook and Twitter, but
it’s a completely different world when you’re coming at it from a
business perspective. Your new company will need a profile on every
social media site where your customers are likely to hang out. If you’re
after the younger demographic, you’ll want to put your focus heavily on
Snapchat and Instagram. The older crowd, on the other hand, is more
likely to be on Facebook and YouTube. Set up a page where you’re likely
to find your target demographic so that you’ll be prepared to make use
of it once your business is officially open.
For customer-facing businesses, it’s important to pay close attention
to Yelp, which houses reviews for businesses, because local customers
interested in buying from you will probably go there first. And if
you’re local, you should also consider setting up a page with Google My
Business, which will show your operating hours and location when someone
searches for you.
11. Apply for appropriate licenses.
You can’t operate a business without the required licenses. If you’re
an attorney, accountant or other regulated professional, you probably
already know what licenses you need, but a business also needs to
register with state authorities and pay the associated fees. If you’ll
be selling items subject to sales tax, you’ll need to set up your
business to set aside those funds so that you can submit them to local
authorities on a monthly basis. Specialized businesses, such as those
selling alcohol, will also need permits from the state to operate.
No matter what type of business you run, though, you’ll need a
license from the state. Luckily, you can often get the ball rolling
online. In Kansas, for instance, you’ll find the paperwork you need on
the Secretary of State’s website. Here you can check to make sure your
chosen business name is available, file formation documents and more.
12. Get an EIN.
You’ve likely gotten to this point in your professional life using
your social security number. That nine-digit ID is all you need to get
paid by an employer and file taxes each year. You can even work as an
independent contractor or sole proprietor using your social security
number. However, if you’re working with a large number of payers, who
will be asking for your tax information in order to pay you, you may
want to consider getting an employer identification number (EIN). This
number will protect your social security number while still allowing
businesses to report that they paid you.
The IRS requires you move to an EIN once you begin operating as a
corporation or partnership. You’ll also be expected to have an EIN once
you hire employees or file employment tax returns. Filing for an EIN is
an easy, immediate process that you can do online. You’ll simply go to
the IRS website and complete the form. Once you have the EIN, you can
begin using it in place of your social security number when you’re
acting on behalf of your business.
13. Open a bank account.
You’ll also need a bank account for your new business. The first
resource for this will most likely be your own bank because you’re an
established customer, but don’t hesitate to at least look at the fees
other banks are offering. You may find you save money by switching to a
bank that specializes in business accounts. You’ll want to find a
location closest to your home for convenience, but it’s also OK to set
up an online bank account. Many of your transactions will be electronic
anyway, but remote deposit makes it easy to deposit paper checks without
setting foot in a bank.
Before you can open a bank account, you’ll need to have the right
paperwork. This includes your EIN, if you’ve set one up, or social
security number if you prefer to do things under your own name for now.
You’ll also need copies of the documentation you provided to the state
when you registered your business, including your articles of formation.
You may need a copy of your business license before you can finalize
the account, so if the state hasn’t issued it yet, this step of the
process could be delayed.
14. Invest in accounting software.
You won’t have much of a business if you can’t get paid. One of the
most important steps you’ll take is to set up accounting procedures for
your new business. Invoicing is essential, but it can help to tie it
into your bookkeeping software to ensure everything is logged in real
time. Fortunately, there are many accounting and invoicing solutions to
choose from, all of which can be set up in a matter of minutes. Look
into each solution first to determine which will work best for your
needs.
Among the top solutions available are QuickBooks, FreshBooks, Xero
and Zoho Books. Some of these do have free options, which will work fine
before you have customers to bill, but you will quickly exceed the
limitations of free accounts. So, make sure you compare the monthly
costs associated with the business size you’re estimating to have within
the next few months, rather than the customers you think you’ll have in
your first few weeks of operation. Also, be sure it’s easy to pull the
reports you need at tax time so that you don’t spend weeks trying to get
everything together.
15. Create a marketing plan.
It can take a while to create a marketing plan for a new business, so
don’t feel pressured to put together an overly detailed document right
away. Small Business Trends has templates you can use to build a quick
marketing plan. At the very least, it will prompt you to think through
the various ways you’ll promote your new business. You’ll be asked to
come up with a mission statement, describe your target market and more.
You can also follow a few simple steps to design your own from scratch.
As you draw up your marketing plan, you’ll refer to the demographic
data you discovered while setting up your social media profiles, because
before you can figure out how to promote your business, you’ll need to
identify your target market. Another part of your marketing plan might
be buyer personas, which means coming up with an imaginary person to
represent your typical customer. You can list out that buyer’s
occupation, family data and personal interests and tie them into how
that person will use your products.
In addition to a marketing plan, you’ll need a business plan, which
will come in handy as you seek financing and reach out to new clients.
As with your marketing plan, you’ll be able to refine and add to your
business plan as your business grows. It’s important to have a document
in place that gets you started, especially if you plan to ask for a bank
loan, and the Small Business Administration has a business plan builder
to help you get going.
A traditional business plan includes an executive summary, general
description of your company, data from the market analysis you’ve done,
information about your product or service, and your financials. Since
you’re brand new, you may not have all those things yet, but at least
you’ll have the skeleton of your plan so you can build on it later.
16. Get funding.
Now that you have the beginnings of a business plan in place,
consider how you’ll pay for your upfront expenses. If you’ve chosen a
business that you can operate from your home, you’ll save some money.
But you’ll need to consider personal bills, assuming you aren’t going to
run your business on the side, and how you’ll take care of smaller
expenses like paid ads and networking events. A bank loan is worth
considering, but it will put you in debt. Perhaps instead, check into
grants that might be available to small businesses like yours.
Crowdfunding can be another useful way to bring in money for your new
business. This is especially beneficial if you’re selling a product
where you need a large chunk of money up front in order to pay for
manufacturing. This strategy can help build an online presence that you
can use to promote your campaign and generate word of mouth. Even if you
plan on running a service-based business, you can use a site like
Indiegogo to get the word out and gather support.
17. Protect your products.
If you’re concerned about someone stealing your concept, you may want
to trademark your business name, but first you’ll need to make sure
nobody else has filed before you. You’ll also need to demonstrate that
you have a distinctive name and you plan to use it for a very specific
type of product. You can’t, for instance, trademark the name “World’s
Best Donuts” for your shop. And the filing fee is in the hundreds of
dollars, so make sure you’re ready to make that investment.
You’ll also need to make sure your idea is protected against theft. A
patent can help with that, allowing you to get exclusive rights to your
product design. If you plan to pitch to investors, being able to
confirm that you’ve filed for a patent can demonstrate how serious you
are. You can file the application yourself and save money or turn it
over to an attorney to manage, at which point you can expect to pay
thousands of dollars. Either way, it will take time for the request to
be processed and approved, so on Day One, you’ll only be able to kick
off the process.
You’ll need a distinct, professionally designed logo if you want your
business to stand out to and stick with the customers who come across
it. You can look through portfolios on sites like 99Designs and Upwork,
narrowing your choices to those whose design matches the style you want.
If you want quick turnaround, make sure you let the designer know. You
can also hold a contest on 99Designs and have multiple designers compete
for the job.
If you have artistic talent, you can save money and time by designing
your own logo. You can try it the old-fashioned way, using a tool like
Photoshop or GIMP, or you can use a tool that offers help, such as the
AI-powered logo maker provided by Logojoy. Since simple design is in
style, this may not be hard as you think. Experiment with various fonts
and colors and pass them over to some friends and relatives to ask for
feedback.
18. Consider insurance needs.
Insurance is one step you shouldn’t skip. A shop with foot traffic
throughout the day can’t risk a slip-and-fall lawsuit without insurance
in place to protect it, for example. The type of insurance you need
depends heavily on the work you’ll be doing. However, every business can
benefit from professional liability insurance. Also known as errors and
omissions insurance, this protects you against any mistakes you might
make in the course of doing your work.
As much money as working from home can save you in the early days,
you’ll need to be aware that your homeowner’s or renter’s insurance
doesn’t keep your business safe the way it does your personal property.
You’ll need to check with your insurer to find out what extra coverage
you’ll need for the equipment and other items you’re using for your
business. You’ll also need to pay close attention to any extra coverage
you might need on your vehicle if you’re using it for business. Lastly,
business interruption insurance can safeguard your investment if a
disaster should someday temporarily affect your ability to earn income
from your business.
19. Decide if you need help.
As your business grows, you’ll likely find it more difficult to do
everything on your own. But hiring a salaried employee can be a huge
commitment. There are less long-term arrangements that can help you. You
might try contracting with a virtual assistant who can help as needed.
Sites like Upwork and TaskBullet are ideal for getting help with
specific tasks, such as cleaning up your mailing list or transcribing an
audio file.
You aren’t limited to virtual assistance through sites like these,
though. You can also use outsourcing to hire workers to write content,
answer emails, schedule appointments and more. By hiring contractors for
small tasks, you have the opportunity to try them out and determine
whether you want to continue working with them in the future. It can
also be a great way to find a salaried worker, provided you’re OK with
them working remotely. Even once you have employees on the payroll,
though, you’ll probably still find that you can use freelancers for
certain tasks.
It may take more than a day to fully build out your new business, but
these steps are a great start. On Day Two, you’ll show up for work
ready to move forward with so many things already in place.
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